What should I do if I or anyone else covered under my policy falls ill abroad?

The emergency medical assistance provider can be contacted 24 hours a day by phone should you have an emergency. There is also a Travel Assistant service, which offers advice on all kinds of travel problems, such as how to cancel credit cards if they are lost or stolen; or how you can transfer emergency funds whilst abroad. It also includes a facility to send emergency messages to friends and relatives.
Additional charges may be payable by you in connection with the Travel Assistance service.
Medical Emergencies:
Telephone: +44 (0)1444 454540

To help improve our service and in the interests of security, we may monitor and/or record your telephone call with us.