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Medical Assistance
We guarantee first class and rapid assistance 24 hours a day, 365 days a year – anywhere in the world.

  • Travellers who ring for assistance from anywhere in the world connect to our dedicated Operations Section, manned by employees with a wide range of skills including fluency in approximately 20 languages, who instigate immediate action.


  • This section is on permanent standby for emergency calls, arranging accommodation and repatriation when needed, liasing with travellers, relatives, hospitals and doctors.


  • Our Medical Section employs qualified doctors and nurses, representing every branch of surgery and medicine, including psychiatry.


  • At any hour of the day or night, our team of medical supervisors is on hand to check medical records, evaluate diagnoses and decide on appropriate treatment or repatriation.


  • We have more than 250 doctors and nurses on permanent standby, plus specially trained crisis counsellors in the event of disaster, ready to be dispatched anywhere in the world.


  • If an emergency air ambulance is needed, we send our own escorts with expertise in aviation medicine.


  • We even have our own medical equipment needed for repatriations, together with the resources to deliver screened blood to any place, where use of blood is at a high risk.
 
 
ETI is represented in: Australia, Austria, Belgium, Brazil, China, Cyprus, Czech Republic, Denmark, England, Finland, France, Germany, Holland, Indonesia (Bali), Italy, Nepal, New Zealand, Norway, Poland, Slovak Republic, South Africa, Spain, Sweden, Switzerland, Thailand, Turkey and USA.